1. Website Privacy Policy
Privacy Policy
Effective Date: August 8, 2025
Illuminate Wellness LLC (“Illuminate Wellness,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services, visit our website, or communicate with us.
Information We Collect
We may collect:
- Personal Information: Name, date of birth, address, phone number, email, insurance information, and emergency contact details.
- Health Information: Medical history, treatment plans, diagnoses, progress notes, and any information you share with our clinicians.
- Payment Information: Billing address, payment card details, and insurance claim information.
- Website and Communication Data: IP address, browser type, device information, and any messages sent via our website or email.
How We Use Your Information
We use your information to:
- Provide therapy and related healthcare services.
- Coordinate care with your consent.
- Process payments and insurance claims.
- Communicate with you regarding appointments, treatment, and administrative matters.
- Maintain legal and regulatory compliance.
- Improve our services and website experience.
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is only used or disclosed as permitted by law.
Data Sharing
- Customer data is never shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent information is never shared with anyone for any purpose.
- Any information sharing described elsewhere in this policy does not include mobile opt-in data.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Illuminate Wellness LLC, sent from 508-688-2754, regarding customer care.
- Consent is not a condition of purchase.
- Message frequency varies.
- Message & data rates may apply.
- Reply STOP to unsubscribe or HELP for assistance.
- You can also contact us at 508-688-2754 or Steven@WeCanIlluminate.com.
- Mobile opt-in information is never shared with third parties.
How We Share Information
We will not sell or rent your information. We may share your information:
- With other healthcare providers involved in your care.
- With your insurance company for billing purposes.
- With authorized third-party service providers who assist in operations, bound by confidentiality.
- When required by law, court order, or to prevent serious harm.
Data Protection
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Your Rights
You have the right to:
- Access and request a copy of your records.
- Request corrections to your information.
- Restrict certain uses and disclosures.
- Receive a list of certain disclosures we have made.
Contact Us
If you have any questions or concerns about this policy or your privacy rights, contact:
Illuminate Wellness LLC
Phone: 877-333-3769
Email: Steven@WeCanIlluminate.com